Post-project questions should follow a defined contact path. Owners need to know how to report a concern and which records to provide. A clear process is more useful than relying on the personal availability of one crew member.
What to do next
Keep the project number, scope, and completion date accessible. Send dated photographs and a location description when reporting an issue. Distinguish a new symptom from a previously documented item so the contractor can prepare the appropriate follow-up.
Related Perkins guidance
Contact Perkins Roofing to discuss your roof and the appropriate next step.